Caydeesoft Solutions Limited developed a robust Subscriber Management System for Nation Media Group, one of East Africa’s leading media houses. The system powers the core digital subscription services across their media platforms.
Key Features
- User Authentication & Access Control – Secure login and registration system supporting email/phone verification, password recovery, and user role management.
- Payment Integration – Seamless integration with MPesa, Credit/Debit Cards, and other payment gateways to support subscription payments and renewals. Real-time status updates and transaction tracking are included.
- Subscription Plans & Billing – Flexible subscription plan management (daily, weekly, monthly, annual) with automated renewals, usage tracking, and expiry notifications.
- Notifications System – Multi-channel alerts via Email, SMS, and in-app notifications to keep subscribers informed about renewals, offers, and account activities.
- Admin Dashboard – A centralized dashboard for managing subscribers, tracking payments, sending bulk communications, and generating detailed analytics reports.
Impact
- Increased customer retention through automated renewal notifications.
- Enhanced user experience with a simple, secure sign-up and payment process.
- Scalable infrastructure capable of supporting thousands of concurrent subscribers.
